Individual AI productivity gains are real. But they're not compounding at team or org level — and the popular fixes (AI in the docs, AI in the calls) miss the point entirely. You can solve information. You can't solve alignment with a transcript.
Two respected outlets, the same month, gave leaders opposite advice on AI agents: treat them like employees, or never. Both answered the wrong question. What transfers isn't deciding what an agent is — it's directing the system it sits in.
AIAI AgentsEngineering LeadershipManagementSystems ThinkingAccountabilityAgentic AI
AI made building software nearly free, but it did nothing for the other two costs in shipping it: deciding what to build, and aligning people around the decision. That's where the money went.
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